Dynamic leaders communicate effectively in one-on-one team and group interactions in both informal and formal settings.
Products
 How to Motivate an Employee e–book
Motivate Your Employees plus Make Your Workplace Come Alive was compiled by Dr. Joanne G. Sujansky, CSP (Certified Speaking Professional), Founder and CEO of KEYGroup© with over 25 years experience consulting as well as training companies all over the world. She has crystallized her experiences into easy-to-remember, easy-to-model hints for:
- Leading and also working collaboratively.
- Coaching employees along with building retention.
- Hiring diverse talent together with keeping the keepers.
- Making your workplace employee-friendly plus open in regards to change.
But Motivate Your Employees and Make Your Workplace Come Alive is not just for you. It’s for the people who work with you and for you. The moment you open this book, you’ll come up with multiple, eye-opening uses for it. You can:
- Use the book to self-test your responses to different workplace situations.
- Compare your responses with those of an expert, Dr. Joanne G. Sujansky.
- Involve other workers to compare their responses with yours and with each other’s.
- Let the book serve as a discussion guide with the employees you supervise.
 Price: $7.97 |
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How to Manage Change
 Everyone reacts to change differently. That’s why Dr. Sujansky helps you figure out what’s important for you in the context of change. That means knowing why you may need to change, getting clear about the two types of change you’re likely to face and taking a serious look at your control issues and the choices you have when confronting change.
One thing is certain: The same ‘ol, same ‘ol does not work when it comes to negotiating change. How you responded to the last change in your workplace may not work this time around. This time, you’re better off getting creative about the change you’re facing.
To help you, HOW TO MANAGE CHANGE…AND MASTER THE CHANGE PROCESS shows you new ways to cope positively and proactively with change. Two of the ideas are doing a brainstorm of one and completing a Force Field Analysis:
- Doing a brainstorm of one. No doubt you’ve heard of, or participated in, group brainstorm sessions. This book shows you how to brainstorm by yourself to get the results you need.
- Completing a Force Field Analysis. This method shows you how to take a fresh look at challenges, trim them down to size, and take small actions to get control.
Price: $9.97 |
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How to Discipline an Employee
 Conducting effective discipline sessions are both an art and a science. We’ll teach you where you can compromise . . . and where you can’t.
Basically, there are three forms of disciplinary action:
- You can give a written warning
- You can suspend an employee without pay for a designated span of time
- You can dismiss the employee
A part of this “art” we mentioned above involves understanding which type of discipline session might be appropriate when. The other part involves determining what you can say throughout a session. You do have some leeway depending on the particulars of your employee and also his breach. Every case is different, every person is distinct, and most every workplace culture is unique . . . so it’s hard to submit carved-in-stone rules.
Price: $7.97 |
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How to Fire an Employee
 Terminating an employee is never easy, so let’s not pretend it is. Yet there is a way you can minimize the pain.
Dr. Joanne G. Sujansky, CSP (Certified Speaking Professional, CEO, and Founder of KEYGroup©) has written a guide to help you learn the right steps to fire an employee. How to Fire Someone: A Guide for Reluctant Managers will walk you through this unpleasant task one step at a time. She’ll also show you ways to terminate an employee but still leave them with their dignity.
Here are a few things you will learn:
- How to legally cover yourself and your organization.
- The best time of day and day of the week to terminate someone.
- Three things never to say during a termination.
- The 10-minute termination: How to get to the point and do it quickly.
- The art of humane firing: How to walk the fine line between “cold and callous” and “conflict-avoider vague.”
- The secret phrase that allows a fired employee to leave with a sense of dignity.
- How to write that termination letter (samples included!)
Obviously, firing an employee isn’t fun, yet it may be executed respectfully and professionally. Dr. Sujansky’s article guides you along each step of the way.
Once it’s over ... what’s next?
One reason it's so stressful to fire employees may be the uncertainty that follows. After the employment termination is over, you don’t know what’s going to arise next. You don’t know how the employee may react, whether he’ll look for revenge, or how swiftly you’ll be able to find his replacement (as well as what that person may be like).
We don’t hold a crystal ball for you, but we can help everyone prepare for the times ahead by recognizing a few things that could happen and help you decide how to handle them. Here are a few of the topics answered in Dr. Sujansky’s article:
- What could I do if this employee becomes livid or violent?
- What if he gets emotional, wants to talk or begs you to reconsider?
- What if he threatens or instigates legal action?
- How would I break the current news to other employees?
- How would I ensure that the new person I hire doesn’t initiate the same sorts of headaches?
Price: $7.97 |
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How to Do a Performance Appraisal - From Renter To Owner: Performance Reviews That Transform Employee Attitudes, by Dr. Joanne G. Sujansky, CSP  (Certified Speaking Professional, CEO, and Founder of KEYGroup®), should change the way you feel about this annual (or biennial) ritual.
Here are some of the questions it addresses:
- How often to conduct performance reviews (the answer depends on a large number of factors).
- Five important things you must know before you meet with an employee to talk about his review.
- The secret phrase that gets the full attention and cooperation of your employee.
- What to document in a performance review – and a few things you should never put in writing.
- Goal-setting and buy-in: How to ensure that employees are willing and able to do the work.
- How to provide constructive criticism (without crushing your employee’s spirit).
- How to break the news that no raise is forthcoming.
- How to light a fire under lazy, unmotivated employees.
“But what about after the review? How can I make sure the expectations I set for my employees actually get met?”
We’re glad you asked! Dr. Sujansky’s report gives you some valuable techniques for improving the odds that by the time the next review rolls around, employees have met their interim goals – or, at the very least, made significant progress. For example:
- Spontaneous coaching: how to look for and leverage “teachable moments” as your employees work toward their goals
- Why (and how) to institute 10-minute “progress meetings” every month
Employee performance reviews are not an annoyance but a golden opportunity. They are a wonderful tool for overhauling your entire culture—and nothing is more important than that. Order From Renter To Owner: Performance Reviews That Transform Employee Attitudes today. When you see the change in your employees, you’ll wonder why you ever dreaded this event!
Price: $7.97 |
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Keys to Unlocking Your Potential book
This book will help you discover your personal gifts. This book explains how partnering with others can help you to succeed. You will find the tools to properly feed your body and your mind, enabling you to enjoy your life and excel in all you do. We have all heard that we use only 10% of our potential – the steps in this book will empower you with the keys to unlocking the other 90% of your potential!
Price: $7.95
The Keys to Conquering Change: 100 Tales of Success
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